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Privacy Policy

Dimple Electric Appliance Privacy Policy on Official Website

This privacy policy applies to the webpage of the Dimple Electric Appliance website (including www.cndimple.com and its information introduction sub pages).

Welcome to the Dimple Electric Appliance webpage!

Thank you for visiting the Dimple Electric Appliance webpage! "The Dimple Electric Appliance values the security of your personal information, and we appreciate your trust in the Dimple Electric Appliance.".

This Privacy Policy (hereinafter referred to as the "Privacy Policy") will explain the collection, use purpose, and use method of your personal information on the Dimple Electric Appliance webpage (including www.cndimple.com and its information introduction subpages, hereinafter referred to as the "webpage"), and specify the relevant options and rights you hold regarding this information. Please read carefully - it is important to understand how we collect, use, and store your personal information and what rights you have.

1. Personal information we collect and use

In this section, we will explain the types of personal information we collect about you and their corresponding uses one by one, so that you can understand the categories, purposes, and ways of using the specific personal information we collect for a specific function. If you want to learn more about specific data types and how we use them, please refer to the following sections.

1.1 When you use services such as "inquiry, application for technical support, and message feedback" on our website, we will collect and use your name/company name, contact number, information type, required service or product content, and the corresponding website for browsing the product. The purpose of collecting this information is to understand your identity, the service or product content you need, and to contact you and provide you with the service you need. If you do not provide such information, you may not be able to use our services properly. "Your name is not required in the" Name "column. You can optionally fill in the company name according to your own needs.". You can also choose to provide company name, email, user address, WeChat, and other information based on your own needs. We collect this type of information to better provide the services you need from the Dimple Electric Appliance.

1.2 When you choose to "leave a message/suggestion" to us through our website, we will collect and use your name/nickname, contact number, city, question/need/suggestion description. The purpose of collecting this information is to understand your identity, your question/need/suggestion, and contact you, reply to your message, and feedback your question/need/suggestion. If you do not provide such information, you may not be able to use our services properly. You can also choose to provide your email, WeChat, etc. according to your own needs, so that we can contact you and provide the above services.

1.3 When you consult us and contact us through our customer service hotline, email (complaint email, official website email, contact email in the website privacy policy, etc.), reporting phone, fax, and other methods, we will collect your name, nickname, company name, contact phone, WeChat, email, city, machine address, email information content, issues/needs/suggestions/complaint content, etc, It is convenient for us to understand your identity, your questions/needs/suggestions/complaints, and contact you, provide the services you need, respond to you, etc.

1.4 When you browse this website, the website will automatically collect and sort out your information, including but not limited to user visit time, visit times, visit pages, browse duration, etc., to calculate the traffic data used by the website, so that we can improve the management of the website and optimize the service of the website. This information will not be used to determine your identity.

1.5 We will only share your personal information if it is reasonable and necessary. Such situations include:

1.5.1 In order to provide better services, your information may be shared with Dimple Electric Appliance affiliates in order to contact you, respond to your inquiries, and provide you with the services you need. Dimple Electric Appliance affiliates can only use your personal information in accordance with this privacy policy.

1.5.2 If any of the following circumstances occur, we may also share your personal information with a third party that has acquired us or our business in whole or in part:

1) "If we sell, transfer, merge, consolidate, or restructure any part of our business, or merge, acquire, or form a joint venture with any other enterprise, we may share your information with any new owner or other third party involved in changes to our business;";

2) "If we sell or transfer any of our assets, the information we hold about you may be sold as part of those assets and may be transferred to any new owner or other third party involved in such sale or transfer.".

1.6 In addition, in accordance with relevant laws, regulations, and national standards, in the following situations, we may process your relevant personal information without seeking your authorization and consent:

1) Necessary for the personal information processor to perform legal obligations or duties;

2) Necessary for the conclusion and performance of the contract to which you are a party;

3) Necessary for responding to public health emergencies or protecting the life, health, and property safety of natural and legal persons in emergency situations;

4) Dispose of personal information disclosed by you or other legally disclosed personal information within a reasonable range according to law;

5) Other circumstances stipulated by laws and administrative regulations.

1.7 Please understand that the functions and services we provide to you are constantly updated and developed. If a certain function or service is not informed of the processing rules for collecting and using your information in the foregoing description, we will separately inform you of the scope, purpose, and method of information collection through website announcements and other methods to obtain your consent.

1.8 We may use the information collected through certain functions for our other services. For example, we may use the information we collect when you use one of our features or services to provide you with specific content in another feature or service, including but not limited to displaying or providing other products or services.

In addition, we will strictly comply with laws, regulations, and this privacy policy to collect your information to the minimum extent, and take strict security protection measures to protect your information security. "If the conditions and procedures specified in laws, regulations, normative documents, and regulatory regulations are not met, we will not provide any personal information to overseas entities.".

2. How do we store your personal information

2.1 Information storage location

The personal information we collect about you will be stored on a server within the territory of the People's Republic of China. Our web operations and technical team is located in the People's Republic of China.

2.2 Information storage period

Generally speaking, we only retain your personal information for the time necessary to achieve our purposes and for the retention period specified by laws and administrative regulations.

For example, after your inquiry is resolved, we will delete your personal information within a reasonable period of time; When our products or services cease to operate, we will delete your personal information within a reasonable period of time.

3. Information Security

We strive to provide security for your information to prevent its loss, misuse, tampering, unauthorized access, or disclosure.

We will use various security measures to ensure the security of information within a reasonable level of security. For example, we protect your information by using technical protection measures such as encryption.

We establish specialized management systems, operating procedures, and organizations to ensure the security of information. For example, we strictly restrict the scope of personnel accessing information and require them to comply with confidentiality obligations.

In the event of a security incident such as personal information disclosure, we will initiate emergency plans and remedial measures to prevent the expansion of the security incident, and fulfill relevant reporting and notification obligations in accordance with the law.

We will do our best to protect your personal information. We also ask you to understand that transmitting information over the Internet is not entirely secure, and no security measures can be made watertight.

4. Your Rights

You have the relevant legal rights regarding your personal information held by us (to the extent permitted by applicable laws and regulations). You can request to view, change, or delete your personal information.

To exercise any of your rights, please email sales03@cndimple.com Contact us. At the same time, we have also set up channels for complaint reporting and consultation, so that your comments and requests will be handled in a timely manner.

5. Protection of minors

We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, you may not use this website for any purpose, unless you obtain the prior written consent of your parent or legal guardian. If you have any questions about the personal information of a minor under your supervision, please contact us via email sales03@cndimple.com Contact us.

We will not intentionally collect personal information about minors for any purpose. If you are the parent or legal guardian of a minor, and you believe that we have personal information about the minor without your consent, or if you wish to withdraw your consent, please contact us via email sales03@cndimple.com Contact us and we will delete this information.

6. Changes

If there are any changes to this privacy policy, we will publish an updated privacy policy on the website. Please visit this page and website announcements regularly to see if there are any updates or changes to this privacy policy.

7. Disclaimer

This website is not responsible for the following situations:

1) According to the rules and procedures established by this website, this website has sufficient reasons to believe that it has been authorized by the user;

2) This website must provide relevant information in accordance with laws, regulations, or rules, or for public safety purposes;

3) Any personal data leakage, loss, theft, or tampering caused by hacker attacks, computer virus intrusion or attack, government regulations, and force majeure;

4) Other situations where the rights of the website and relevant rights holders are safeguarded.

8. Contact Us

Questions, comments, and requests regarding this privacy policy are welcome. We have established a dedicated personal information protection team and a person in charge of personal information protection. If you have any questions, complaints, or suggestions regarding this privacy policy or personal information protection, you can provide such feedback to the designated person in charge of data protection (the person in charge of personal information protection) for the purpose of complying with applicable laws and regulations. The contact information is sales03@cndimple.com 。

If you wish to file a complaint about the way we handle personal information, please first pass the sales03@cndimple.com Contact us and we will strive to process your request as soon as possible.